Important changes to your BT Service
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We want to remind you that the price of some of your products and services will be changing from 31 March 2024. Please see below for how this will affect your bill.
We know that your home relies on a brilliant connection to keep everyone and everything connected. That’s why we’re constantly evolving to offer you the best possible products, services and value.
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The following standard prices are changing on 31 March 2024:
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BT Landline and BT Mobile calls and services (including most rental and call prices and the cost of calling or texts to EU countries) and roaming add-ons will increase on or after 31 March each year from March 2024 by CPI +3.9%. For details of all prices that are increasing, click here and head to pages 2 and 3.
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If you have any questions or want to know more, click
here to go to our help and information pages. You can also find support if you’re struggling to pay your bills.
This information is based on the services you had on 14 February 2024. If you’ve changed anything since then click here. If you've got other services that aren’t showing here, don’t worry, it means those prices aren’t changing.
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Getting in touch
Feedback or questions? Visit our Contact us page. (Don't reply to this email, we won't see
it.)
Staying in the loop
Add BT@updates.bt.com to your address book to make sure our emails always get to your inbox.
How do we use your personal information?
You can find details about how we use your personal information by visiting our privacy policy.
Protecting yourself online
We'll never send you emails asking for your personal information.
Find out more on our phishing page.
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All information was correct on the date we sent this email. We're sending this email to the address
lea.gray@bt.com
we have registered for you to receive promotional messages about your BT products or services.
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British Telecommunications plc is registered in England and Wales company number 01800000. Registered office: 1 Braham Street, London, UK, E1 8EE.
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